DeepNotes AI Support
Contact Information
Email: hello@fastcode.ai
About DeepNotes AI
DeepNotes AI is an intelligent study assistant that helps you optimize your learning experience through AI-powered note-taking, summarization, and study tools.
Frequently Asked Questions
How do I get started with DeepNotes AI?
After downloading the app, create an account and follow the onboarding tutorial to learn about the key features.
Is my data secure?
We prioritize your privacy. All notes and study materials are encrypted and stored securely. We do not sell your personal information to third parties.
How does the AI assist with studying?
Our AI helps summarize complex topics, generate practice questions, create flashcards from your notes, and provide explanations tailored to your learning style.
Subscription Information
DeepNotes AI offers both free and premium subscription options. All subscriptions are processed through Apple's App Store payment system. You can manage or cancel your subscription through your Apple ID settings.
App Permissions
DeepNotes AI requires access to:
- Camera (optional): For scanning documents and notes
- Photos (optional): For uploading study materials
- Microphone (optional): For voice notes
How to Report Issues
If you encounter any problems, please email hello@fastcode.ai with details about the issue and screenshots if possible.
Data Deletion Requests
To request deletion of your account and associated data, please contact hello@fastcode.ai with the subject line "Data Deletion Request."
Refund Policy
All refund requests are handled through Apple's App Store policy. Please contact Apple Support for refund inquiries.